Gain powerful customer insights at a fraction of agency costs

Survey-based VOC studies provide an efficient and flexible approach to understanding your potential and existing customers' needs and preferences, giving you actionable insights to guide your product and pricing decisions.

Conjointly's intuitive Survey Tool makes it easy and accessible to build your survey. Once your reports are complete, the platform automatically generates Excel reports and presentation-ready decks, helping you gain and share insights as fast as possible.

Looking for a unique custom output? Book a call with our expert researchers for a solution tailor-made to your needs.

Understand market positioning and competitive advantages

Voice of customer research helps identify what drives customer choice and loyalty in competitive markets. By incorporating targeted questions about brand perception and market alternatives, organisations can understand their competitive position and identify opportunities for differentiation.

Survey potential and current customers with ease

With Conjointly, you can reach millions of consumers through Conjointly's panel network. You can also send survey invitations through your own email service or directly from Conjointly using the My Audiences functionality.

In addition to sending invitation and reminder emails directly, this functionality also allows you to monitor survey responses and set up automated follow-up actions for non-respondents.

Track evolving customer preferences over time

Conjointly's Time Series analysis makes it easy for you to break down your quantitative survey results, such as Net Promoter Score, Likert scale results, and more, based on desired time intervals. This approach helps you uncover emerging trends, changing preferences, and new opportunities in the market.

Automated summaries of customer responses

Uncover insights from your customer feedback with Conjointly's AI Summaries. Understand key themes and underlying emotions (positive, negative, neutral) from thousands of open-text responses the moment your report loads, saving you the effort of manually sifting through the text.

Break down customers into smaller groups to focus on their needs

Interested in exploring smaller customer groups to understand their needs better? Conjointly's segmentation function allows you to divide your analyses into multiple segments using demographic, psychographic, behavioural, and other data types.

The Segmentation and Crosstab tabs automatically generate within the report once the segmentation is set up, making it easy to group customers based on their needs and ensure your offerings address the different customer groups.

Industry-leading support from our team of experts

Here at Conjointly, we pride ourselves on delivering the highest level of support to ensure the best possible market research experience. Conjointly caters to pricing, insights, and data teams, with an expert always ready to discuss.

Our team has experts based all around the globe, meaning that there will always be someone to accommodate your timezone, ready to discuss any questions about your experiments or the platform - If in doubt, book a call with a pricing survey expert today.