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Conversational Survey

Conversational survey is an interactive approach to gather detailed consumer feedback through one-on-one AI-powered chat interviews. Combining engaging dialogue with automated data collection, Conjointly's Conversational Survey allows you to:

  • Conduct one-on-one interviews at scale.
  • Explore complex topics through adaptive follow-up questions.
  • Increase engagement and response rates for surveys addressing sensitive topics.
  • Summarise common questions asked and responses automatically.

Try our example conversational survey to experience it yourself, or book a call with a Conjointly research expert today to begin setting up your conversational surveys.
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How conversational surveys work

Understand how conversational surveys deliver qualitative insights at quantitative scale with this comprehensive video covering conversational survey mechanics, setup processes, and the rich insights you can expect to uncover.

Interactive survey

Connect with your consumers through natural dialogues and capture authentic responses in their own words.

AI-powered analysis

Instantly identify key themes and ideas within responses as the report loads, through automated AI summaries.

Real human respondents

Get only real human responses in your surveys due to safeguards against survey fraud and bots.

Secure and compliant

Rest assured that all respondent data is stored securely and used exclusively for your research purposes.


A versatile, fully customisable conversational survey solution

A versatile, easy-to-use conversational survey solution

Whether you are measuring customer satisfaction, employee engagement, or gathering insights for product and pricing decisions, Conjointly's conversational survey questions enable you to gather candid, genuine feedback from your target audience.

Try a conversational survey yourself. Conjointly research experts are ready to collaborate with you to develop conversational surveys tailored to your specific research needs.

Comparing conversational surveys to traditional open-ended questions

Comparing conversational surveys to traditional open-ended questions

In Conjointly's parallel studies on fast food consumption, participants provided more detailed responses when engaging with conversational surveys compared to typical open-ended questions. Notably, they also reported higher satisfaction and engagement with the experience. Check out the detailed comparison now.

Schedule a consultation to learn how conversational surveys help you uncover rich insights through more engaged respondent interactions.

Source the exact sample you need swiftly and reliably

Source the exact sample you need swiftly and reliably

With access to millions of survey participants from around the globe, Conjointly provides you with numerous sampling options to match your specific needs. Conjointly's Self-serve sample gives you full control over your respondent sourcing with over 160 preset targeting filters, or reach out to Conjointly for a tailor-made Predefined panel.


Why choose Conjointly's Conversational Survey?

Expert-guided implementation

Leverage Conjointly's research expertise and streamlined processes to quickly set up your conversational surveys.

Adaptive survey

Leverage AI-moderated conversation flows that adapt to respondent answers, yielding more thoughtful, detailed responses.

Instant analysis

Save time and streamline your analysis with automatically generated summaries for every conversation.

Comprehensive research

Combine conversational insights with a wide range of question types such as pricing research, Likert scale, and multiple choice questions for comprehensive understanding.

Work with Conjointly researchers to develop tailored conversational surveys that meet your research objectives while maintaining methodological rigour.


Main outputs

Summary of the most frequent questions and participant responses

Automated summaries of respondent conversations

What are your respondents discussing most often?

This analysis helps you understand patterns in your research conversations by identifying the most asked questions toward your respondents and aggregating their corresponding feedback.

For instance, when discussing breakfast cereals, you might discover that health benefits and taste preferences appear frequently, with respondents consistently mentioning nutritional values and natural ingredients.

Full transcripts of conversations

Full transcripts of conversations

What did each respondent say in detail?

Get access to complete conversation records, allowing you to read through individual responses and understand the context of each discussion. Use the search function to find specific responses within the list.

You can also export the full results directly into Excel and presentation-ready decks for sharing with your colleagues.


Supercharge your survey with advanced methods