Last updated on: 17 July 2025
We use a few different third party subprocessors to help us provide our services to you. These subprocessors process data that you input into the services, which may include personal data. Here we’ve set out information on who these subprocessors are and what services they provide.
Subprocessors of both respondents’ and users’ data
| Entity Name | Services | Entity Address |
|---|---|---|
| Amazon Web Services | Cloud infrastructure service provider* | 410 Terry Avenue North Seattle, WA 98109-5210, United States |
| Cloudflare | Content distribution network and internet traffic filtering and monitoring | 405 Comal St, Austin, TX 78702, United States |
| Cloud infrastructure service provider*; Email and office suite | 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States | |
| Sentry | Website error logging | 45 Fremont Street, 8th Floor, San Francisco, CA94105, United States |
| Microsoft | Cloud infrastructure service provider*; Email and office suite | One Microsoft Way, Redmond, WA 98052, United States |
| Capsule CRM | Client relationship management | 20 Dale Street, Manchester, M11EZ, United Kingdom |
| GitHub | Code storage during support and data analytics for custom projects | 88 Colin P Kelly Jr Street, San Francisco, CA 94107, United States |
| Slack | Within-team communication during support and data analytics for custom projects | 500 Howard Street, San Francisco, CA 94105, United States |
| Trello | Within-team communication during support and data analytics for custom projects | 55 Broadway, 25th Floor, New York, NY 10006, United States |
| WeTransfer | Delivery of reports and inputs for custom projects | Willem Fenengastraat 19, 1096BL Amsterdam, The Netherlands |
| Datadog | Website event and error logging | 620 8th Avenue, Floor 45, New York, NY 10018, United States |
| Posit, PBC | Shiny apps* | 250 Northern Ave, Suite #410, Boston, Massachusetts 02210, United States |
| OpenAI, LLC | Machine learning services* | 3180 18th Street, Suite 100, San Francisco, CA 94110, United States |
| Anthropic, PBC | Machine learning services* | 548 Market St, PMB 90375, San Francisco, CA 94104, United States |
| ActiveCampaign, LLC | To send email campaigns on behalf of users | 1 N Dearborn Street, Suite 500, Chicago, IL 60602, United States |
Subprocessors of respondents’ data
These subprocessors are relevant only to respondent’ data (in addition to the subprocessors of both respondents’ and users’ data above):
| Entity Name | Services | Entity Address |
|---|---|---|
| FingerprintJS, Inc | Fraud prevention and bot detection | 1440 West Taylor Street Suite 735, Chicago, IL 60607, United States |
| Hunter Web Services, Inc. | Email address verification | 2810 N Church St #50754, Wilmington, Delaware 19802-4447, United States |
Subprocessors of users’ data
These subprocessors are relevant only to users’ data (in addition to the subprocessors of both respondents’ and users’ data above):
| Entity Name | Services | Entity Address |
|---|---|---|
| Xero | Billing and credit management | 19-23 Taranaki Street, Te Aro, Wellington 6011, New Zealand |
| Stripe | Invoicing, credit card processing, and billing | 354 Oyster Point Blvd, South San Francisco, CA 94080 United States |
| Tawk.to | Website chat functionality | 187 E Warm Springs Rd Suite B, Las Vegas, Nevada, 89119, United States |
| Froala | Rich text editor | 2950 North Loop Freeway West Suite 700, Brookhollow Central III, Houston, TX 77092, United States |
| MailChimp | Email marketing | The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 United States |
| LanguageTool | Spelling and grammar tool | Karl-Liebknecht-Str. 21/22, 14482 Potsdam (Germany) |
| Matomo | Website analytics | InnoCraft Ltd, 7 Waterloo Quay, PO Box 625, 6140 Wellington, New Zealand |
| Appointlet | Appointment scheduling | 707 SW Washington St Ste 1100, Portland, OR United States |
* This service provider may provide a range of services including data storage and processing, analytics, text extraction and other services.
These subprocessors may change over time. Check back regularly for updates. You can also subscribe to receive updates about this subprocessor list.