Last updated on: 21 July 2025
This policy applies to all the websites and domains operated by Conjointly, including but not limited to https://run.conjoint.ly and https://conjointly.com as well as custom deliverables of Conjointly.
It is Conjointly’s policy to respect your privacy rights regarding any information we may collect while operating our websites. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We aim to collect and use personal information for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
For operation and maintenance purposes, our websites may collect files that record interaction with the websites (system logs) or use for this purpose other personal data (such as IP address).
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. Conjointly may change this privacy policy from time to time at Conjointly’s sole discretion and without prior notice. This Privacy Policy incorporates the Conjointly Data Processing Addendum, which inter alia describes the types of personal data collected.
Use of information
Conjointly uses the data for the purposes of analysis, recommendation, improvement of our product, meta-analysis over multiple studies, security protection, prevention of respondent and other types of fraud, identification of lower quality responses, and other purposes.
Conjointly does not disclose the information on the names and companies of our users without their consent. We do not disclose any raw data, findings or results of the analysis performed for or by our users without their consent.
Conjointly uses third-party subprocessors of data on reasonable terms.
Types of information processed
Conjointly processes information about survey respondents, registered users, and frontpage visitors. The types of information that relate to respondents are listed in Annex II.B of the Conjointly Data Processing Addendum. The types of information that relate to registered users and frontpage visitors are listed below:
| Type of data | For registered users | For frontpage visitors |
|---|---|---|
| Names | Yes | Only if provided |
| Address | Only if provided | No |
| Contact details | Yes | Only if provided |
| Identification details (eg, tax registration numbers) | Only if provided | No |
| Other personal data types for use on the Conjointly platform | Only if provided | Only if provided |
| Responses to surveys | No | No |
| Access logs to Conjointly platform (including hashed passwords) | Yes | Yes |
| IP address and associated location | Only if provided | Yes |
| Browser location | No | No |
| Browser cookies and identification strings | Yes | Yes |
| Type of device and browser used and the related detailed technical information | Yes | Yes |
| Information from third-party sign-up systems, such as Google and Microsoft | Yes, if user chooses to log in through Google, Microsoft, Fuel Cycle, or SSO | No |
| Credit card information | Stored by Stripe (if provided) | No |
Frontpage visitors who previously opted in to certain types of cookies are able to opt out from them.
Deletion of account
If you would like your account to be deleted from our platform, please use the Security Settings form.
Points of contact
Further clarification of our policy and requests to delete certain information from our servers and other privacy and GDPR requests can be sent to:
- For market research participants (i.e. respondents to surveys): to participants@conjointly.com. See also Information for Respondents for more details.
- For users of the platform: to support@conjointly.com.
You can also send mail to GPO Box 61, Sydney 2001 NSW Australia.
Our representative in the European Union is Conjoint Analysis B.V. (KVK 80229948), contactable on the same email addresses as above. The address is Herengracht 449, 1017 BR Amsterdam, Netherlands. The representative can correspond in English and in Dutch.
Our representative in the United Kingdom is Ametros Group Ltd. The address is Lakeside Offices, Thorne Business Park, Rotherwas Industrial Estate, Hereford, Herefordshire, England. They can be contacted on gdpr@ametrosgroup.com and www.ametrosgroup.com.