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Conjointly Privacy Policy

Last updated on: 13 October 2025

This Privacy Policy applies to all personal information collected by Analytics Simplified Pty Ltd, trading as Conjointly (we, us or our) via the websites located at conjointly.com, run.conjoint.ly, conjointly.online, and several other web domains (Websites).

This Policy should be read together with the Privacy Notice. The Privacy Notice, for the purposes of Australian law, is part of this Privacy Policy.

1. What information do we collect?

  1. The kind of Personal Information that we collect from you will depend on how you use the Websites. The Personal Information which we collect and hold about you includes all the data described in the Privacy Notice.

  2. Please note that, inter alia, for operation and maintenance purposes, our websites may collect files that record interaction with the websites (system logs) or use for this purpose other personal data (such as IP address).

2. Types of information

The Privacy Act 1998 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.

Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable:

  1. whether the information or opinion is true or not; and
  2. whether the information or opinion is recorded in a material form or not.

If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “Personal Information” and will not be subject to this privacy policy.

Sensitive Information is defined in the Privacy Act as including information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive Information will be used by us only:

  1. for the primary purpose for which it was obtained;
  2. for a secondary purpose that is directly related to the primary purpose; and
  3. with your consent or where required or authorised by law.

3. How we collect your Personal Information

  1. We may collect Personal Information from you whenever you input such information into the Websites, related app or provide it to Us in any other way.

  2. We may also collect cookies from your computer which enable us to tell when you use the Websites and also to help customise your Websites experience, in accordance with our Cookie Policy. Frontpage visitors who previously opted in to certain types of cookies are able to opt out from them.

  3. When we collect Sensitive Information, we will comply with the required laws.

  4. Where reasonable and practicable we collect your Personal Information from you only. However, sometimes we may be given information from a third party, in cases like this we will take steps to make you aware of the information that was provided by a third party.

4. Purpose of collection

  1. We collect Personal Information to provide you with the best service experience possible on the Websites and keep in touch with you about developments in our business.

  2. We customarily only disclose Personal Information to our subprocessors who assist us in operating the Websites. Your Personal Information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.

  3. By using our Websites, you consent to the receipt of direct marketing material (where permissible by applicable law). We will only use your Personal Information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from use. We do not use sensitive Personal Information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature, such as an unsubscribe button link.

  4. Conjointly uses the data we collect for the purposes of analysis, recommendation, improvement of our product, meta-analysis over multiple studies, security protection, prevention of respondent and other types of fraud, identification of lower quality responses, and other purposes.

5. Security, Access and correction

  1. We store your Personal Information in a way that reasonably protects it from unauthorised access, misuse, modification or disclosure. When we no longer require your Personal Information for the purpose for which we obtained in, we will take reasonable steps to destroy and anonymise or de-identify it. Most of the Personal Information that is stored in our database and client files and records will be kept for a maximum of 30 years to fulfil our record keeping obligations.

  2. The Australian Privacy Principles:

  3. permit you to obtain access to the Personal Information we hold about you in certain circumstances (Australian Privacy Principle 12); and

  4. allow you to correct inaccurate Personal Information subject to certain exceptions (Australian Privacy Principle 13).

  5. Where you would like to obtain such access, please contact us in writing on the contact details set out at the bottom of this privacy policy.

  6. If you would like your account to be deleted from our platform, please use the Security Settings form.

6. Complaint procedure

If you have a complaint concerning the manner in which we maintain the privacy of your Personal Information, please contact us as on the contact details set out at the bottom of this policy. All complaints will be considered by the Management and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

7. Overseas transfer

Your Personal Information may be transferred to recipients located in countries specified in the Privacy Notice and the list of subprocessors. You consent to us transferring your Personal Information to these locations in the knowledge that if your Personal Information is mishandled in that jurisdiction, we disclaim responsibility and you will not have a remedy under Australian law.

8. GDPR

In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. Where this is the case, there may be additional rights and remedies available to you under the GDPR if your Personal Information is handled in a manner inconsistent with that law.

9. Data protection

  1. Conjointly does not disclose the information on the names and companies of our users without their consent. We do not disclose any raw data, findings or results of the analysis performed for or by our users without their consent.

  2. We are committed to conducting our business in accordance with the Australian Privacy Principles in order to ensure that the confidentiality of personal information is protected and maintained.

  3. The Conjointly Data Processing Addendum is the standard addendum to our Terms and Conditions for cases where we are the Data Processor (not Data Controller). The types of information that relate to respondents are listed in Annex II.B of the Conjointly Data Processing Addendum. It may be changed for some clients.

  4. If you are a user of Conjointly, we ask you to subscribe to receive updates about this policy.

10. Use of Artificial Intelligence

  1. Your personal information and your other data will not be used for the purposes of training artificial intelligence models or systems.

  2. However, personal information and your other data may be used as an input into artificial intelligence models or systems for the purposes of serving our users, marketing, automations, and performing research. Users have the option to disable LLM features.

  3. We may use automated decision making processes for fraud detection.

11. Updates to this Policy

  1. Conjointly may change this Privacy Policy and the Privacy Notice from time to time at Conjointly’s sole discretion and without notice.

  2. The updates may take place independently from the changes to the Terms and Conditions.

12. How to contact us about privacy

Further clarification of our policy and requests to correct, access, or delete certain information from our servers and other privacy and GDPR requests can be sent to:

You can also send mail to GPO Box 61, Sydney 2001 NSW Australia.

Our representative in the European Union is Conjoint Analysis B.V. (KVK 80229948), contactable on the same email addresses as above. The address is Herengracht 449, 1017 BR Amsterdam, Netherlands. The representative can correspond in English and in Dutch.

Our representative in the United Kingdom is Ametros Group Ltd. The address is Lakeside Offices, Thorne Business Park, Rotherwas Industrial Estate, Hereford, Herefordshire, England HR2 6JT. They can be contacted on gdpr@ametrosgroup.com and www.ametrosgroup.com.

Our data protection officer is Ametros Group Ltd. The address is Lakeside Offices, Thorne Business Park, Rotherwas Industrial Estate, Hereford, Herefordshire, England HR2 6JT. They can be contacted on dpo@ametrosgroup.com and www.ametrosgroup.com.