Statement Regarding the California Consumer Privacy Act (CCPA)

Last updated on: 24 April 2026

The California Consumer Privacy Act (CCPA) came in effect on 1 January 2020, allowing consumers more control with their personal information collected by businesses. The California Privacy Rights Act (CPRA) came in effect on 1 January 2023, enhancing the CCPA, including additional rights for consumers. CCPA/CPRA only applies to California residents. As of January 1, 2026, new regulations have been implemented, including opt-out confirmations (e.g., “Opt-Out Request Honored”) and requirements for automated decision-making and risk assessments.

Pre-Use Notice for Automated Decision-Making Technology (ADMT)

Conjointly uses Automated Decision-Making Technology, including profiling, to enhance research quality. The personal information used by these systems includes survey response data, behavioural interaction data (e.g., response time, click patterns), and device/IP information. The outputs of these systems include quality scores, fraud flags, preference estimates, and AI-generated text summaries. These technologies apply to survey respondents and platform users interacting with Conjointly’s tools. We use these technologies to:

• Identify and prevent respondent fraud
• Analyse consumer preferences through automated (conjoint) models to forecast market trends
• AI text analysis and summarisations in reports

Your rights under the CCPA/CPRA

• Right to Delete Personal Information
  You may request that Conjointly deletes personal information we collected from you and tell our service providers to do the same, subject to certain exceptions, such as if Conjointly is legally required to keep the information

• Right to Correct Inaccurate Personal Information
  You may ask Conjointly to correct inaccurate information that we have about you

• Right to Know What Personal Information is Being Collected. Right to Access Personal Information. Right to Know What Personal Information is Sold or Shared and to Whom.
  You may request Conjointly to disclose to you:
  (1) the categories and/or specific pieces of personal information we have collected about you,
  (2) the categories of sources for that personal information,
  (3) the purposes for which Conjointly uses that information,
  (4) the categories of third parties with whom Conjointly discloses the information, and
  (5) the categories of information that Conjointly sells, shares, and discloses to third parties

• Right to Access Automated Decision-Making Technology (ADMT)
  You may request that Conjointly provide a plain-language explanation of the logic involved in our automated decision-making processes and a description of the likely output/result of those processes as they relate to you

• Right to Opt Out of Sale or Sharing of Personal Information
  You may request that Conjointly stop sharing your personal information (“opt-out”). Note that sharing refers specifically to sharing for cross-context behavioural advertising, which is the targeting of advertising to a consumer based on the consumer’s personal information obtained from the consumer’s online activity across numerous websites

• Right to Limit Use and Disclosure of Sensitive Personal Information
  You may direct Conjointly to only use your sensitive personal information (for example, your identification details, tax registration numbers, credit card information, and access logs to the Conjointly All-In-One Survey Research Platform) for limited purposes

• Right of No Retaliation Following Opt Out or Exercise of Other Rights
  Conjointly will not deny goods or services, charge you a different price, or provide a different level or quality of goods or services just because you exercised your rights under the CCPA/CPRA

• Right to Opt out of Automated Decision-Making Technology (ADMT)
  You may request that Conjointly stop using your personal information (“opt-out”) for artificial intelligence models or systems for the purposes of serving our users, marketing, automations, and performing research. By exercising this right, you may be restricted from participating in certain research studies where automated quality-checks are a prerequisite for data integrity

• Right to Appeal an Automated Decision
  Where Conjointly uses ADMT to make or substantially inform a significant decision affecting you (such as exclusion from a study or platform access decisions), you have the right to appeal that decision and request human review. Appeals should be submitted to support@conjointly.com. We will respond to appeals within 45 calendar days

For market research participants

Depending on the survey that you have participated in, your sensitive personal information and personal information may be disclosed, sold or shared. Furthermore, your responses may be processed via ADMT to identify insights or verify response quality. If you opt-out of ADMT, your data may be excluded from the final research analysis if the automation is necessary for the validity of the study. See also Information for Respondents for more details.

For users of the Conjointly platform

Conjointly takes its CCPA/CPRA responsibilities seriously. We do not disclose, sell or share your sensitive personal information, such as your identification details, tax registration numbers, credit card information, and access logs to Conjointly All-In-One Survey Research Platform (including hashed passwords). However, our subprocessors may use your personal information to help us provide our services to you.

Conjointly does not have actual knowledge of the age of users of the Conjointly All-In-One Survey Research Platform. However, if we become aware of users under 16 years of age, we will proceed to delete your account. For users under 16 years of age who have created an account and/or access and/or use our services, do contact support@conjointly.com to have your account deleted.

Conjointly will keep your personal data only for as long as required to achieve the purposes for which it is gathered.

The following criteria determine the period for which we retain personal data:

• Until we are no longer required to do so to comply with regulatory requirements or financial obligations.
• Until we are no longer required to do so by any law we are subject to.
• Until all purposes for which the data was originally gathered have become irrelevant or obsolete.
• Until it is requested that we no longer process the data and that it is erased.

For visitors of conjointly.com

Conjointly does not disclose, sell or share personal data of our frontpage visitors. Frontpage visitors who previously opted in to certain types of cookies are able to opt out from them.

For job applicants

This policy is not applicable to the Conjointly job applicants. All questions, comments and requests regarding this CCPA policy for job applicants should be addressed to recruitment@conjointly.com.

Additional Information

You may find information on how we handle your personal information in our Privacy Policy, Conjointly Privacy Notice, Conjointly Data Processing Addendum, third-party subprocessors of data, and Cookie Policy.

Points of contact

Further clarification of our policy and requests to exercise your rights under CCPA/CPRA (including opt-out requests for ADMT) can be sent to:

• For market research participants (i.e. respondents to surveys): to participants@conjointly.com
• For users of the platform: to support@conjointly.com

You can also send mail to GPO Box 61, Sydney 2001 NSW Australia or call +61-489-907-107

We will respond to your request within 45 calendar days; if additional time is needed (up to 90 days), we will notify you in writing. Opt-out requests (including for ADMT, Sale or Sharing of Personal Information, and Limitation of Sensitive Personal Information) will be processed within 15 business days.

We may request certain personal information to verify your identity before proceeding with your request. Authorised agents may submit any request on your behalf provided they supply signed written permission from you.