Last updated on: 8 July 2025
The California Consumer Privacy Act (CCPA) came in effect on 1 January 2020, allowing consumers more control with their personal information collected by businesses. The California Privacy Rights Act (CPRA) came in effect on 1 January 2023, enhancing the CCPA, including additional rights for consumers. CCPA/CPRA only applies to California residents.
Your rights under the CCPA/CPRA
Right to Delete Personal Information
You may request that Conjointly deletes personal information we collected from you and tell our service providers to do the same, subject to certain exceptions, such as if Conjointly is legally required to keep the informationRight to Correct Inaccurate Personal Information
You may ask Conjointly to correct inaccurate information that we have about youRight to Know What Personal Information is Being Collected. Right to Access Personal Information. Right to Know What Personal Information is Sold or Shared and to Whom.
You may request Conjointly to disclose to you:
(1) the categories and/or specific pieces of personal information we have collected about you,
(2) the categories of sources for that personal information,
(3) the purposes for which Conjointly uses that information,
(4) the categories of third parties with whom Conjointly discloses the information, and
(5) the categories of information that Conjointly sells, shares, and discloses to third partiesRight to Opt Out of Sale or Sharing of Personal Information
You may request that Conjointly stop sharing your personal information (“opt-out”). Note that sharing refers specifically to sharing for cross-context behavioural advertising, which is the targeting of advertising to a consumer based on the consumer’s personal information obtained from the consumer’s online activity across numerous websitesRight to Limit Use and Disclosure of Sensitive Personal Information
You may direct Conjointly to only use your sensitive personal information (for example, your identification details, tax registration numbers, credit card information, and access logs to the Conjointly All-In-One Survey Research Platform) for limited purposesRight of No Retaliation Following Opt Out or Exercise of Other Rights
Conjointly will not deny goods or services, charge you a different price, or provide a different level or quality of goods or services just because you exercised your rights under the CCPA/CPRA
For market research participants
Depending on the survey that you have participated in, your sensitive personal information and personal information may be disclosed, sold or shared. See also Information for Respondents for more details.
For users of the Conjointly platform
Conjointly takes our CCPA/CPRA responsibilities seriously. We do not disclose, sell or share your sensitive personal information, such as your identification details, tax registration numbers, credit card information, and access logs to Conjointly All-In-One Survey Research Platform (including hashed passwords). However, our subprocessors may use your personal information to help us provide our services to you.
Conjointly does not have actual knowledge of the age of users of the Conjointly All-In-One Survey Research Platform. However, if we become aware of users under 16 years of age, we will proceed to delete your account. For users under 16 years of age who have created an account and/or access and/or use our services, do contact support@conjointly.com to have your account deleted.
Conjointly will retain all your data for a period of 30 years after a subscription is terminated. See also Conjointly Data Processing Addendum for more details.
For visitors of conjointly.com
Conjointly does not disclose, sell or share personal data of our frontpage visitors. Frontpage visitors who previously opted in to certain types of cookies are able to opt out from them.
For job applicants
This policy is not applicable to the Conjointly job applicants. All questions, comments and requests regarding this CCPA policy for job applicants should be addressed to recruitment@conjointly.com.
Additional Information
You may find information on how we handle your personal information in our Privacy Policy, Conjointly Data Processing Addendum, third-party subprocessors of data, and Cookie Policy.
Points of contact
Further clarification of our policy and requests to exercise your rights under CCPA/CPRA can be sent to:
- For market research participants (i.e. respondents to surveys): to participants@conjointly.com
- For users of the platform: to support@conjointly.com
You can also send mail to GPO Box 61, Sydney 2001 NSW Australia.
We may request certain personal information to verify your identity before we proceed with your request to know, request to delete, and request to correct. If you are exercising your right to opt-out of sale/sharing or request to limit through an authorised agent, a written permission signed by you is required.