Running your study in multiple languages

If you are sending your survey to respondents who speak different languages (for example, English and French speakers in Canada), and need to have the appropriate version displayed to different respondents, you can use our translation functionality.

Setting up translations for your study

Here are several simple steps to set up a multilingual study:

  1. Find translation settings under “Advanced settings” and click “Edit translations”.

    Locating the translation settings to set up a multilingual study on's platform

  2. In the translation interface page, you can add a new language by clicking the “Add language” button:

    Adding a new language to a study on's platform

  3. You will need to specify the name of the language (either from the list of languages provided in the drop-down menu) or by entering another name and locale (i.e., language code). You can then click "Add and pre-translate" for automatic translation:

    Locating the translation settings to set up a multilingual study on's platform

  4. The new language has been added and you can now edit all the words and phrases that will be shown to respondents:

    Specifying language and pre-translating for a multilingual study on's platform

  5. Finally, when you are done with translations, click on “Save and return to settings” to go back to the experiment settings page.

NB: If you add new questions to your survey, remember to update your translations.

How language detection works

There are two options for how language is selected for respondents:

  • Automatic detection using browser settings. In this case the survey will look at the respondent’s browser locale setting and will direct them to the right language.
  • Manual choice of language to the respondent. In this case, each respondent will need to select the right language for themselves (see example).

However, both settings will be overridden if the link contains the GET variable “locale”. For example, to display a survey in Russian, you can add ?locale=ru. To display it in English, add ?locale=en.

Should you require professional translation of your survey into other languages, please do not hesitate to reach out. We can organise a quick high-quality translation.