Frequently asked questions on images used in experiments


What file type should I use to upload my images?

All common image files extensions such as JPG, JPEG, PNG and GIF are supported on the Conjoint.ly platform.

Is there a file size limit to the images that can be uploaded?

No, however, for a more robust experiment we recommend that all your images be optimised and standardised so that images of products of different sizes can be more accurately compared.

You may use the image optimisation utility on the Conjoint.ly platform to optimise and standardise your image.

How can I let the respondents see the fine details on my packshots?

You can enable zooming or magnifying glass when uploading an image so that the respondents can see the fine details on your packshots.

Enable zooming for images

Zooming will open the packshot in full size when the respondents click on the image while magnifying glass will magnify a certain part of the image when the respondents hover the mouse cursor over the image.

Do not rely on small details as not all respondents will spend enough time on each image in detail.